Frequently asked questions
FAQ’s
Frequently asked questions about CØLD CLUB
Do you have another question? Feel free to contact us by e-mail or whatsapp.
CØLD is not your average sauna. This is a fully guided 75-minute journey into heat breath and cold.
ijsbaden, ijsberen, sauna, sauna ervaring, ijsbad, koude therapie, cold dip, koude prikkel, wim hof, ademhalingstechnieken, ademhaling, koude dip, warmte therapie, sauna therapie
How do I get the app?
1. Open your internet browser
2. Write the link app.coldclub.be in your search bar
3. Click on the share button
4. Click on add to home screen
5. A screen with the app will open and click on add
6. The app will be downloaded
7. Create your profile
8. Book your next session
P.S. The app is not available in the app store.
If you do not want to download the app or create a profile, you can still make booking on our website.
Wat do I need to bring?
Be prepared. Bring:
- Swimwear
- 2 towels — one to sit on during the session, one to dry off afterwards
- A refillable water bottle — hydration is your foundation
- Your ID — the ritual begins at check-in
Remove jewelry before entering the sauna. You’re welcome to bring it, but metals heat up fast—and your skin deserves kindness.
Where can I park my bike/car?
No need to worry about parking — we’ve got free spaces for both cars and bikes on our location.
Arrive by bike and you’ve already done your warm-up before stepping into the cold.
I forgot something at CØLD, what do I do now?
Please send us an e-mail and we'll make sure we'll keep your stuff save with us for you to pick it up.
Is there a bathroom / showers / ...
Yes we have changing rooms with outdoor showers available for you.
Can I use my phone or take photo's/video's?
Yes you can take photos and videos before and after the sessions, but not during the sessions so you can experience our sessions to the fullest. CØLD is meant to be shared, but we have a strict rule that you can not use your phone or take photos/videos in the changing rooms.
Can I book CØLD for an event?
Ofcourse. You can send us an e-mail on events@coldclub.be with all the information and we'll get back to you as soon as possible.
What if I’ve never taken an ice bath before?
We always encourage you to give the ice bath a try, but it’s never an obligation. You are free to decide how long you stay in, and if you prefer, you can simply cool down with the cold showers or by stepping outside into the fresh air.
How long does a session last?
Each session lasts 75 minutes. We kindly ask you to arrive 15 minutes before the start to check in, get changed, and fill your water bottle. After the session, you are welcome to take your time to relax and connect with others as long as you like.
How can I cancel or change my booking?
You can cancel or reschedule free of charge up to 24 hours before your session. After that, the session will be charged.
How cold are the ice baths?
We offer three different ice baths, each with its own temperature: one at 3°C, one at 6°C, and one at 10°C. This way, you can choose the level of intensity that feels right for you.
How hot is the sauna?
We have three different sessions, each with its own level of intensity. Take a look at the options and choose the one that feels right for you.
Our house rules
To make sure everyone has a safe and unforgettable time, we keep it simple:
Book ahead – Sessions are by reservation only.
Arrive clear – No alcohol or drugs – you’ll enjoy it most with a clear mind.
Wear swimwear – Only swimwear in the sauna and plunge areas. Loose clothes aren’t allowed.
Fresh and clean – Please shower before your session and bring a towel for the sauna benches.
Share the space – Respect fellow guests, enjoy the moment and feel free to snap photos before or after your session – tag coldclub.be! (Changing rooms stay private.)
Health first – Check with your doctor if you’re pregnant, injured or have any health concerns.
Young guests – Minimum age is 16, or younger with a parent or guardian.
Belongings – Lockers are available. We can’t take responsibility for lost or damaged items.
Trust the guides – Our facilitators are here to keep you safe and help you get the most out of your experience.
Most of all: relax, breathe, and enjoy the reset.
